Part I: Website visitors
Information you give us
When you complete a Request a Demo or Contact Us form, we collect the details you provide, such as your name, email address, phone number and company name. We use them to respond to your enquiry and arrange product-related communication.
When you request a quotation, we also collect the business details you choose to share: company structure, number of companies, industries, branches, modules, number of users, country and your message. When you subscribe to our newsletter, we collect your email address.
Cookies and analytics
Our website uses cookies and third-party analytics tools, such as Google Analytics, which may collect your IP address, browser type and the pages you visit. This helps us understand how visitors use the website and improve it.
If you use the live chat on our website, the chat provider processes the messages you send so our team can reply.
How we use website information
- To arrange and deliver the demonstrations and quotations you request.
- To improve the website's functionality and your experience.
- To communicate with you about your enquiry, our services and related updates.
Part II: HYPOS mobile applications
Minimal data collection
The HYPOS Kitchen Suite utility applications are designed to collect minimal data. They do not collect, store or transmit personally identifiable information such as contacts, names or phone numbers to external servers, and they do not track location history or use advertising IDs.
Device permissions
- Local network: to communicate with your configured HYP ERP server, thermal printers or kitchen display systems.
- Camera: to scan QR codes for functions such as login or order processing. Scanned images are not stored or sent to third parties.
- Notifications: to alert staff to new orders or kitchen status updates.
Sign-in
You sign in with enterprise credentials or access codes provided by your employer or system administrator. HYP ERP does not operate separate personal user accounts for these applications.
Part III: General terms
Data security
We apply security measures to protect information and use standard network protocols between the applications and their configured servers. No method of electronic transmission or storage is completely secure.
Sharing of information
We do not sell, trade or rent personal identification information. We may share generic, aggregated information that is not linked to any individual with business partners and trusted affiliates.
Changes to this policy
We may update this policy as our services and practices change. The Last updated date above shows the current version.
Contact us
Network Systems Development L.L.C. (HYP ERP), Dubai, United Arab Emirates. Phone +971 4 423 8022. Email info@hyperp.co.