Quality Management

Follow every quality issue to closure

Problems found at receiving, on the line or on site are recorded in the same system as the stock and orders they affect.

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What is quality management software?

Quality management software (QMS) records how a business checks that products and processes meet standards: plans, inspections, samples, non-conformities and corrective actions.

In HYP ERP, Quality Management covers quality plans and procedures, quality goals, inspections and testing, sample collection, quality notifications, reviews and actions, and Non-Conformity Reports (NCRs), connected to purchasing, receiving, inventory, production, maintenance and projects.

Quality management software capabilities in HYP ERP

When inspections live in spreadsheets and issues travel by message, standards differ between teams, faulty materials move on unchecked and the same problem returns. Quality problems then reach supplier performance, production cost, project delivery, rework, returns and compliance.

Quality plans and procedures

Define quality plans and inspection procedures that set the inspection criteria, required checks, quality steps and expected results, so every department, location and process applies the same standard.

Inspections and testing

Run inspections and tests on materials, products, services, equipment or project work against the defined requirements, catching problems before they move further into operations.

Sample collection

Collect samples as part of quality control and record, review and follow their results in a structured way, giving each inspection better traceability.

Quality notifications

Raise and receive quality notifications for issues, deviations, observations or required follow-up, and route them to the right users for review, investigation and action while the concern is still small.

Non-Conformity Reports (NCRs)

Open an NCR when materials, work, products or processes fail the required standard, recording the failure, the related parties and the resolution time, so every quality exception has a clear record.

Quality reviews and corrective actions

Evaluate quality issues, inspection outcomes and improvement needs in quality reviews, then assign quality actions to manage corrective work, follow progress and support continuous improvement.

Quality goals and reports

Set quality goals and monitor performance through reports such as NCR resolution time breakdown, NCR wise related parties and inspection results, so management sees trends and recurring issues.

Product tour

See Quality Management in HYP ERP

A short walkthrough of Quality Management in the live system.

Product tour video

How quality control runs in HYP ERP

Plan
Quality plans and procedures define the checks and expected results.
Inspect
Teams inspect, test and collect samples against the plan.
Report
Quality notifications and NCRs capture any deviation.
Act
Reviews assign corrective actions and track them to closure.
Measure
Goals and reports show resolution time and repeated problems.

Benefits

What quality, supply chain and management teams gain

For quality and inspection teams

Inspection plans, testing and samples managed in one place with standards defined for every team, while maintenance teams report quality-related issues and project teams log quality observations and non-conformities through the same notifications instead of informal messages.

For procurement, inventory and production teams

Supplier and material problems found at receiving rather than too late, non-conforming materials recorded in an NCR and followed up, and fewer defects and less rework on the production floor.

For quality and operations management

Inspection results, NCR resolution time and corrective action progress visible in reports, so repeated quality problems are identified and closed with clear accountability rather than discovered again.

Customer results

Proven in the region

All customer stories

Jasmine Oriental For Food & Business LLC · Oman

Jasmine Coffee builds its new Oman factory on HYP ERP

7initial modules for the factory and its departments

15+warehouses in scope

2months planned for implementation

Read the story

Our previous experience with HYP at another company gave us confidence in choosing it for Jasmine. We see it as a platform that can support our coffee factory and grow with us as we add locations and bring more business activities into the system.

Nadia, Board Member, Jasmine Oriental For Food & Business LLC

From the blog

Guides for quality teams

Article

Quality Inspections and Non-Conformance Reports: A Simple Process for Factories

A simple factory quality process: where and how much to inspect, how to run a non-conformance report, and what ISO 9001:2026 auditors expect.

Article

Bill of Materials and Production Costing: Finding the True Cost of a Finished Product

How to build full product cost from a bill of materials: waste, labour and overheads under IAS 2, with a worked example and standard cost variances.

Quality management FAQs

Can HYP ERP define quality plans and inspection procedures?

Yes. HYP ERP Quality Management lets businesses define quality plans and procedures with inspection criteria, required checks and expected results, so quality checks are performed the same way across departments and locations.

Can users raise quality notifications in HYP ERP?

Yes. HYP ERP users can raise a quality notification to report an issue, deviation, observation or required follow-up, and the notification is routed to the right people for review and action.

Does HYP ERP support inspections, testing and samples?

Yes. HYP ERP Quality Management supports inspection and testing activities and sample collection, so quality teams can record results against defined requirements and keep a traceable history for each inspection.

Can HYP ERP manage non-conformity reports?

Yes. HYP ERP supports Non-Conformity Reports to document quality failures, related parties, resolution activity and follow-up, with reports on NCR resolution time so delays in closing quality exceptions are visible.

Which quality reports are available in HYP ERP?

HYP ERP Quality Management includes reports such as inspection results, NCR resolution time breakdown and NCR wise related parties, and quality goals defined in the system so quality performance can be monitored through reports.