Delivery Driver App

A delivery app for restaurant drivers

The Delivery Driver App shows each driver the orders assigned to them. Drivers update pickup and delivery status, record payment at the door and settle cash with the branch, while dispatch follows every step.

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How a delivery runs in the app

  1. Assign

    The Delivery Coordinator dispatches the order to a driver.

  2. Pick up

    The driver collects it from dispatch and marks it picked up.

  3. On the way

    The status updates dispatch and the customer record.

  4. Deliver

    The driver marks it delivered and records any payment taken.

  5. Settle

    Cash is settled with the branch at the end of the shift.

Connects to

How it connects

Restaurant delivery driver app capabilities

When drivers receive orders by phone or chat, dispatch cannot see who is carrying which order. Customers ring the branch for updates, and cash collected at the door is counted at night with no record per order.

Assigned deliveries with customer details

Drivers see the orders dispatched to them, with the delivery address and customer details, through role-based access to their assigned delivery activity.

Pickup coordination with dispatch

Assignments come from the Delivery Coordinator workspace in Kitchen, Dispatch & Delivery Operations, and drivers coordinate pickup with the dispatch team when an order is ready, instead of waiting for a phone call.

Status updates from pickup to delivery

Each step, picked up, on the way and delivered, updates dispatch and the customer record, so dispatch keeps visibility of every delivery in progress.

Payment on delivery and shift settlement

Drivers record the payment received on delivery against the order, and settle the cash they collected with the branch at the end of the shift.

Delivery visibility beyond the branch

For delivery-focused brands and multi-branch operations, the app carries order visibility past the branch door and into the delivery itself, for orders from the POS, call center, QR ordering or the branded app.

What's included

What's included in Delivery Driver App

What drivers see in the app and what dispatch sees in return.

For drivers

  • Assigned deliveries list
  • Customer address and details
  • Status updates: picked up, on the way, delivered
  • Payment recorded on delivery
  • End-of-shift cash settlement

For dispatch

  • Assignment from the Delivery Coordinator workspace
  • Live delivery status
  • Role-based driver access

Delivery Driver App FAQs

Is the Delivery Driver App part of HYP ERP?

Yes. The HYPOS Delivery Driver App runs on the same platform and data as the rest of HYP ERP, so delivery updates stay connected with POS orders and dispatch.

What do drivers see in the HYPOS Delivery Driver App?

Drivers see the deliveries assigned to them in the HYPOS Delivery Driver App, with each order's delivery address and customer details, and access to assigned delivery activity is based on their role.

How do driver status updates reach dispatch?

Each status a driver sets in the HYPOS Delivery Driver App, picked up, on the way or delivered, updates dispatch and the customer record, so the Delivery Coordinator follows progress live without calling the driver.

Can drivers record cash on delivery in HYPOS?

Yes. Drivers record payment taken on delivery in the HYPOS Delivery Driver App, and the cash they collected is settled with the branch at the end of each shift.

Can we start with the Delivery Driver App and add more later?

Yes. Restaurants can start with the HYPOS applications they need now, such as the POS, kitchen and dispatch screens and the Delivery Driver App, and add further HYP ERP applications as the business grows.

Put every delivery and every cash payment on record

See an order assigned, picked up, delivered and settled through the HYPOS Delivery Driver App.

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