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Sales & Distribution Management
From first inquiry to paid invoice
Stock, finance and the Customer Portal work from the same sales documents, so sales, stores and credit control see one order history.
What is sales and distribution software?
Sales and distribution software manages the commercial cycle of selling goods and services: quotations, orders, deliveries, invoices, returns and customer pricing, connected to stock and receivables.
In HYP ERP, Sales & Distribution Management runs inquiries, quotations, sales orders, delivery notes, invoices and returns, with price lists, customer contracts and SLAs, stock reservation, cost estimation, commissions, forecasts and retail management. Stock, finance and the Customer Portal work from the same documents.
HYP ERP
Sales and distribution capabilities in HYP ERP
Commercial teams often quote in one tool, check stock by phone, invoice in another system and answer status questions by email. Orders stall, deliveries are missed and nobody sees the whole cycle. Here sales, fulfillment, billing, approvals and reporting share one platform across branches, teams and selling models.
Sales execution from inquiry to return
Run every commercial stage with approval control and document visibility:
After-sales work stays in the same flow: maintenance orders and defective-item replacements are tracked until each case is closed.
- sales inquiries and customer requests
- cost estimation, quotations and sales orders
- delivery notes and fulfillment coordination
- sales invoices, proforma invoices and direct stock invoices
- sales returns and customer adjustments
HYP ERP
Customer and commercial visibility
Give sales teams and managers fast access to customer activity, transaction history, order progress, material availability, pending actions, balances and follow-up requirements, so they answer inquiries, quotation questions, delivery updates and billing requests sooner.
Explore Customer and commercial visibility
HYP ERP
Customer portal self-service
Let customers use the Customer Portal for sales inquiries, quotations, orders, delivery notes, invoices, due amounts, statements, complaints, return requests, credit memo requests, service requests and profile information.
Explore Customer portal self-service
HYP ERP
Multiple selling models
Support standard sales, direct stock sales, quotation-based sales, project and estimation-driven sales, contract-based selling, service-linked operations, and retail branch sales with online confirmations through Retail Management. Long-term agreements are handled in Contracts, SLA & Customer Commercial.
HYP ERP
Sales approvals and governance
Apply approval workflows, release processes, document settings, document status visibility, structured user permissions and governance rules to quotations, orders, invoices, returns and customer-facing requests.
HYP ERP
Stock, delivery and billing connection
Link customer demand with inventory availability, stock reservation, delivery notes, retail fulfillment, invoicing, payment follow-up, finance and sales returns, reducing delays between what was sold, shipped and billed.
HYP ERP
Forecasting, targets, commissions and profitability
Plan with sales targets, forecast documents and forecast monitoring, track salesman commissions, and see expected revenue, team performance and commission impact in Sales Performance, Forecasting & Commissions. Profitability by materials, invoices, customers and salespeople, sales trends and visibility reports sit in Sales Analytics, Profitability & Visibility.
HYP ERP
Oracle technology foundation
Sales operations run on Oracle Database and Oracle technology, so branches, retail outlets, distribution teams, service operations and mixed selling models can grow on one platform.
HYP ERP
Product tour
See Sales & Distribution in HYP ERP
A short walkthrough of Sales & Distribution in the live system.
Product tour video
How an order moves through HYP ERP sales
Capture
Record the inquiry and prepare the cost estimate and quotation.
Confirm
Release the approved sales order and reserve stock.
Deliver
Issue delivery notes and coordinate fulfillment.
Bill
Create the sales, proforma or direct stock invoice and follow up payment.
Close the loop
Handle returns and adjustments, and review targets and profitability.
Benefits
What sales, operations and finance teams gain
For sales managers and teams
Clear document status, approvals and customer history for every deal, plus visible targets, forecasts, commissions and sales trends, so follow-up is faster and performance is measured on facts.
For operations and fulfillment
Orders tied to stock availability and delivery notes, with pending deliveries in view, and fewer status calls because customers check selected order, delivery, invoice, complaint, return and statement information in the portal.
For finance and credit control
Invoicing, returns and payment follow-up linked to the order and delivery they came from, giving clearer revenue control and reliable profitability reporting.
Inside Sales & Distribution
Explore Sales & Distribution capabilities
Industries that run on Sales & Distribution
Customer results
Proven in the region
Etimad Holding centralizes HR for 16 subsidiaries with HYP ERP
16subsidiaries under centralized HR
50,000+employees managed in HYP HR
8months to centralize HR across all companies
Bringing HR across 16 subsidiaries into one system has strengthened our oversight of employee records, payroll and leave. Our teams can manage these processes with clearer traceability and less reliance on paperwork.
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Sales & Distribution FAQs
Does HYP ERP support the full sales cycle?
Yes. HYP ERP Sales & Distribution supports inquiries, cost estimation, quotations, sales orders, delivery notes, sales invoices, direct stock billing, proforma invoices, returns and the related approvals in one connected environment.
Can HYP ERP handle both standard sales and retail operations?
Yes. HYP ERP handles standard sales processes and Retail Management, which adds branch visibility, business day controls, online confirmations, retail invoicing, delivery coordination and returns for stores in the UAE, Saudi Arabia and across MENA.
Does HYP ERP include a customer portal?
Yes. The HYP ERP Customer Portal gives customers controlled access to selected sales, delivery, billing, account, complaint, return, credit memo and service request information, connected to the same sales records.
Does HYP ERP support sales forecasting and commissions?
Yes. HYP ERP Sales & Distribution includes sales targets, salesman commissions, forecast documents and forecast monitoring for commercial planning and performance tracking.
Can HYP ERP analyze sales profitability?
Yes. HYP ERP analyzes profitability by materials, invoices, customers and salespeople and provides wider sales visibility reports, so managers see margin as well as revenue.
Run quote-to-cash on one connected sales platform
See an inquiry become a quotation, order, delivery and invoice in HYP ERP, with the customer following along in the portal.